Services
We provide Technical support to our client that helps them deal primarily with technology or software issues.
In technical support outsourcing, you hire us to handle the technical support of your company’s products and services. This allows you to focus on more important things that would help your business grow.
Recently, technical support outsourcing has seen exponential growth due to the availability of highly skilled tech people in regions with favorable salary brackets, like the India.
India has emerged as the favorite outsourcing destination for companies planning to shift their business processes outside. There can be many advantages of outsourcing to India, stable govermnet, govermnet policies, cost benefits and vast IT talent pool are just some of them! However, you need to be completely informed before outsourcing to India and this write-up covers everything you might want to know.
There was a recent survey stating that 80% of firms in Europe and the US choose India over any other country for their outsourcing requirement. Another report by Korn Ferry study states that India will have 1 million surplus skilled tech workers and will become the technology leader by 2030. This will be in a time when the majority of the companies would be facing the challenge of talent crunch.
| Type | Outsourcing | In-house |
|---|---|---|
| Main Advantages | Reduced costs, better focus on core activities, expertise, scalability | High cost and compromising on skilled pool |
| Management | High exposure | Low exposure |
| Experience | High niche and specialized experience | Low niche and specialized experience |
| Proximity | Could be physical far but at call away | Relatively closer |
| Size | Huge, flexibility for many new projects and alterations | Relatively smaller, low flexibility. |
| Communication | Nowadays, it became efficient due to technology | Less challenging |
| Services | Large variety | Low variety |
| Cost | High efficiency | Low efficiency |
| After completion | Easy to ramped down | Tough to ramped down |
We can setup your offshore development here with highly skilled resource of your choice and need. we will take care of all their facilitation and you can just focus on your business growth.
Contact Now